PRIVACY & COOKIES POLICY


Outclass LTD. ("we", "us") is committed to protecting and safeguarding your privacy. This Privacy and Cookies Policy (“Policy”) details how we handle the personal data we collect from you, or that you or a third party provide to us. We encourage you to read this policy to understand our practices regarding your personal data and its treatment.


Regarding the General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR), and the UK Data Protection Act 2018, Outclass LTD, registered in the United Kingdom, acts as the Data Controller. Our registered office is located at Bush House, Entrepreneurship Institute, 30 Aldwych, London, United Kingdom WC2B 4BG (Company Number 13444955).



For the purpose of the General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018 the Data Controller is Outclass LTD, registered in England and Wales with registered office at Bush House, Entrepreneurship Institute, 30 Aldwych, London, United Kingdom WC2B 4BG (Company Number 13444955).



Handling Your Personal Information


Data Collection:


In the course of using outclass.io ("the Website") or our services, we may collect and process various types of information from you, including:


  • Information you provide on the Website or during registration, such as when registering, subscribing, or requesting information or services.

  • Personal details you enter, like your name, email address, organisation name, job title, or other information provided while using the Website or our services.

  • Payment details, such as Stripe account numbers.

  • Records of correspondence, if you contact us.

  • Technical data like your Website visit details, including traffic data, weblogs, and other communication data, and the resources you access.


We do not collect sensitive personal data about you, including details related to race, ethnicity, religious beliefs, sexual orientation, political opinions, trade union membership, genetic or biometric data, or information about criminal convictions and offenses.


Requirement for Data Provision:


Providing your name and email address is necessary to grant you login access to the Website. We will specify whether the provision of other data is mandatory at the point of collection.


How We Use Your Information


Below is a detailed explanation of how we intend to use your personal data. It includes the legal bases we rely on for processing this data, along with our legitimate interests, when relevant.

Please note that we might process your personal data based on more than one lawful reason, depending on the particular purpose for which we are using your data. For more information about the specific legal reason we rely on to process your personal data, especially when multiple reasons are applicable, feel free to contact us.

Change of Purpose

 

We commit to using your personal data only for the initial reasons we collected it, unless a new use is deemed necessary and is compatible with the original purpose. Should you need clarification on how the new processing aligns with the original intent, please feel free to reach out to us.


In instances where your personal data is required for a different purpose, we will inform you and provide the legal justification for this change.


It's important to note that there may be circumstances where your personal data is processed without your explicit consent, following the aforementioned guidelines, especially when it's required or allowed by law.


Marketing Communications


We may utilize your information to inform you about relevant goods or services that might interest you. This also extends to allowing selected third parties to use your information for similar purposes, but only with your consent. Communication will be primarily via email, and only if you have agreed to receive such notifications. If you prefer not to receive marketing communications from us, you can opt out by:

  • Selecting the appropriate option on the forms where we collect your data (like the registration form).

  • Unsubscribing using the provided method in our electronic communications.

  • Contacting us directly at our provided contact details.


Sharing Your Information

There are certain circumstances under which we might disclose your personal data to third parties:

  • In the event of a business transaction like the sale or purchase of business or assets, where your personal data may be shared with potential sellers or buyers.

  • If Outclass LTD., or a major part of its assets, is acquired by a third party, customer personal data will be one of the transferred assets.

  • When we're legally required to disclose or share your personal data, for example, to comply with a legal obligation, enforce our End User License Agreement, or protect the rights, property, or safety of our company, affiliates, users, or others.

  • Disclosure to our professional advisers as necessary.

Apart from the scenarios mentioned above, and except as necessary to fulfill any contracts between you and us, we will not share your data with third parties unless we have your explicit consent.


Safeguarding Your Personal Data


Commitment to Security:

At Outclass Ltd., we prioritize the security of your personal data. We have implemented suitable measures to prevent your personal data from being accidentally lost, misused, or accessed without authorization. Access to your data is strictly limited to individuals who need to know it for legitimate business purposes, and they are bound by confidentiality obligations.


In handling payment transactions, we employ encryption technologies like SSL to enhance security. Additionally, if we have provided you with (or you have chosen) a password for access to certain parts of our Website, it is imperative that you keep this password confidential.


Handling Data Breaches:

Should there be any suspected breach of data security, we have procedures in place to swiftly respond. We will notify you and the relevant regulatory bodies as required by law in the event of such a breach.


Data Transmission Risks:

Please be aware that data transmission over the internet carries inherent risks and isn't completely secure. While we strive to protect your personal data, we cannot fully guarantee the security of the data transmitted to our Website. The transmission of any data is at your own risk. Once we receive your information, we are committed to using rigorous security measures and protocols to prevent unauthorized access.

 

Updating Your Personal Data


Should there be any changes to your personal information, you have the ability to update your details. This can be done either through the designated page on our Website or by getting in touch with us using the contact information provided below. For any inquiries about how we handle data related to you, please reach out to us via email at the contact details mentioned below.


We commit to updating your personal data within seven working days upon receiving any new or revised information. This ensures that the information we have on you is as accurate and current as possible.


Retention of Your Personal Data


We retain your personal data only for as long as is necessary and no longer than the duration mandated by applicable UK tax laws, which is currently 6 years. This timeframe is in place to ensure we comply with our legal obligations while respecting your privacy.

 

Location and Storage of Your Personal Data

The personal data we collect from you is primarily stored within the United Kingdom. However, it may be processed by our staff located outside the UK. These international team members might be involved in various activities, including order fulfillment, payment processing, and providing support services.

Should there be a need to transfer your personal data to countries outside the UK that have not been deemed to have adequate data protection standards by the UK authorities, we will ensure that such transfers are governed by standard contractual clauses recognized by the UK's Information Commissioner’s Office. We will also implement any other necessary safeguards applicable to these transfers.


For more detailed information on how we handle international data transfers or any other queries regarding our data storage practices, please do not hesitate to contact us (refer to the 'Contact' section provided below).

 

Your Data Protection Rights


Under the General Data Protection Regulation (GDPR), you are entitled to a range of rights regarding the protection of your personal data. These rights are available to you without any charge. Briefly, these rights include:

  • Access to Your Data: You have the right to access your personal data and to obtain supplementary information that this Policy addresses.

  • Correction of Data: If there are errors in the information we hold about you, you have the right to have them corrected.

  • Erasure of Data: In certain situations, you have the right to request the deletion of your personal data.

  • Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. Furthermore, you can transmit this data to a third party in specific situations.

  • Objection to Direct Marketing: You can object to the processing of your personal data for direct marketing purposes at any time.

  • Objection to Automated Decision-Making: You have the right to object to decisions made solely by automated means if they have legal or similarly significant effects on you.

  • Objection to Processing: In certain circumstances, you can object to our continued processing of your personal data.

  • Restriction of Processing: You can request the restriction of processing of your personal data under specific conditions.


For more detailed information about each of these rights, including the conditions under which they apply, consult the guidance provided by the UK Information Commissioner’s Office (ICO) on individual rights under the General Data Protection Regulation.


Exercising Your Data Protection Rights


To exercise any of your rights under the General Data Protection Regulation, please follow these steps:

  • Contact Us: Reach out to us via email, phone, or postal mail.

  • Provide Identification Information: To help us accurately identify you, please provide details such as your email, organization name, username, or any registration details you might have.

  • Submit Proof of Identity and Address: Include a copy of a document for identity verification (like your driving license or passport) and a recent utility or credit card bill for address verification.

  • Specify the Request: Clearly indicate the information your request pertains to, including any registration or reference numbers if available.


Regarding Fees:

Accessing your personal data and exercising your other rights comes at no cost. However, we reserve the right to charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. In such cases, we may also choose not to comply with your request.

 

Addressing Complaints and Concerns


We are committed to addressing any queries or concerns you may have about our use of your information. Our aim is to resolve any issues you might encounter.


In addition to our internal processes, under the General Data Protection Regulation (GDPR) and the UK GDPR, you have the right to lodge a complaint with a supervisory authority. This is particularly relevant in the European Union (EU) or European Economic Area (EEA) state, or the UK, where you work, live, or where an alleged breach of data protection laws occurred. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted via their website at https://ico.org.uk/concerns/ or by telephone at 0303 123 1113.


Updates to Our Privacy Policy


We reserve the right to amend this Privacy Policy at any time. Any changes made will be communicated to you through the Website. Your continued use of our services and the Website will be regarded as your acceptance of any changes to our privacy policy.


INFORMATION ABOUT OUR USE OF COOKIES


We may collect information about you including where available your IP address, operating system and browser type, for systems administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We may, however, use such information in conjunction with the data we have about you in order to track your usage of our services.


Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website. By using our Website you agree to our use of cookies as more specifically set out below.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.


The cookies we use include:



Types of Cookies We Use:

  • “Strictly necessary” cookies: These are necessary for the basic functioning of our Website, enabling features like secure login and session management.

  • “Analytical” cookies: These cookies allow us to recognise visitor numbers and understand how users navigate the Website, helping us to make improvements.

  • “Functionality” cookies: These are used to recognise returning users to our Website, allowing us to personalise content and remember preferences such as language or region.

Getting in Touch


For any questions, comments, or requests related to this Privacy and Cookies Policy, please feel free to reach out to us. You can contact us via email at team@outclass.io. We are always here to assist you and address any concerns or inquiries you might have.

team@outclass.io

020 3886 2310

© Outclass Ltd. 2024. All rights reserved.

team@outclass.io

020 3886 2310

© Outclass Ltd. 2024. All rights reserved.